Purpose of this policy
Description of processing
ROEQ ApS processes your information for one or more specific purposes and in accordance with the data protection regulations. We process your information if you are a customer with us or if you sign up for our newsletter. The information will generally come directly from you, and we will only process your information for as long as it is necessary for the purpose for which it was collected.
Below you can read more about the types of processing we do.
In connection with the sale of goods and services, we process information about you in order to enter into and fulfil an agreement with you (GDPR Article 6(1)(b)). This information in-cludes contact information such as name, email, address and telephone number as well as purchase history and payment information.
We delete the information on an ongoing basis and delete it within 5 years after the end of the customer relationship.
Book a demo-feature
On our website, you can book a demo of our products. Depending on your place of resi-dence, we will forward your request for a demo, including contact information, to a relevant distributor within your area. The legal basis for this processing is the GDPR Article 6(1)(b)), and if the relevant distributor is placed outside of the EU, GDPR Article 49(1)(b) as well.
We delete all information received from you in relation to a demo as soon as the demo is completed, and/or no later than six months after submission of your request.
If you have signed up for our newsletter, we need to process your personal data when we send out newsletters and other marketing initiatives. We only process information about your name, residing country and email.
We process your data based on your consent (GDPR Article 6(1)(a)). You have the right at any time to withdraw your consent by writing to [email protected] or by unsubscribing via the link that appears from each newsletter.
We keep documentation of your original consent for two years after you unsubscribe from our newsletter, as any criminal liability of ours expires after this period.
Recipients of personal data
We process your personal data with confidentiality and we generally do not disclose your information with third parties. However, we may disclose your personal data if you have given your consent here-to or when we are required to do so by law.
We may entrust personal data to our system suppliers who process personal data on our behalf and according to our specific instructions.
You have a number of fundamental rights in relation to the personal data regulations that you can use when we collect information about you. Your rights include the right to request access to and rectifi-cation or erasure of your personal data, restriction and objection to our processing, and the right to receive your data in a structured, commonly used and machine-readable format (data portability).
If you have consented to our processing of your information, you have the right to revoke this consent at any time.
The above-mentioned rights may be associated with conditions and restrictions. Whether you as a data subject can request for example getting your personal data deleted will in any case depend on a concrete assessment.
If you are dissatisfied with our processing of your personal data, you may file a complaint with the Danish Data Protection Agency via their website www.datatilsynet.dk or by calling at +45 33 19 32 00.
Our contact information
The company responsible for processing your personal data is:
Company Registration No. 38656872
+45 61 31 06 93
If you have any questions regarding our processing of your personal data, please feel free to contact us at the above contact points.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: roeq.dk
What are cookies ?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
What types of cookies do we use ?
The cookies used on our website are grouped into the following categories.
The below list details the cookies used in our website.
|cookielawinfo-checkbox-performance||Set by the GDPR Cookie Consent plugin, this cookie is used to store the user consent for cookies in the category “Performance”.|
|elementor||This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time.|
|PHPSESSID||This cookie is native to PHP applications. The cookie is used to store and identify a users’ unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.|
|cookielawinfo-checkbox-necessary||Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Necessary” category .|
|cookielawinfo-checkbox-analytics||Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Analytics” category .|
|cookielawinfo-checkbox-uncategorized||The cookie is set by the GDPR Cookie Consent plugin to record the user consent for cookies in the category “Uncategorized”.|
|cookielawinfo-checkbox-advertisement||Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Advertisement” category .|
|_ga||The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.|
|_gid||Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.|
|_gat_UA-128272789-1||A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. The pattern element in the name contains the unique identity number of the account or website it relates to.|
|_ga_S74TVESVYZ||This cookie is installed by Google Analytics.|
|vuid||Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos to the website.|
|_gcl_au||Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.|
|CONSENT||YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.|
|_fbp||This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.|
|fr||Facebook sets this cookie to show relevant advertisements to users by tracking user behaviour across the web, on sites that have Facebook pixel or Facebook social plugin.|
|test_cookie||The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies.|
|NID||NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.|
|YSC||YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages.|
|VISITOR_INFO1_LIVE||A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface.|
|yt-remote-device-id||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
|yt.innertube::requests||This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.|
|yt.innertube::nextId||This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.|
|yt-remote-connected-devices||YouTube sets this cookie to store the video preferences of the user using embedded YouTube video.|
|__cf_bm||This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.|
How can I control the cookie preferences ?
You can manage your cookies preferences by clicking on the “Settings” button and enabling or disabling the cookie categories on the popup according to your preferences.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.