Would you like to be a part of a young, dynamic, and fast-growing company with international success and the opportunity to be a part of the journey from the start? Are you driven by providing high service and technical support to distributors worldwide? Can you see yourself in a passionate team where you can make a different and new ideas are welcome? Then please apply for this job.
You will be reporting to the Technical Support Manager and become a part of our talented technical support team. Your position will cover tasks ranging from technical troubleshooting in our support team over tests to design of robotic solutions to meet customer needs. You will be working with technology to create these solutions for our customers, and you must be good at seeing solutions and stitching together systems from smaller pieces. The support and test tasks encompass elements of software, electronics, and mechanics. This position is based in our HQ close to Odense, and you must expect up to 45 travel days per year.
Roles & Responsibility
- Support to the ROEQ sales team before, under and after the sale
- Technical support to our distributors and end customers
- Development of modules for our technical training
- Technical training of partners and technical workshops for end users to develop knowledge of our products/solutions
- Costumer visits with partners
- Participate in outreach events such as trade shows, seminars, speaking opportunities, etc.
- Fluent English proficiencies are required, both oral and written
- You have a technical or engineering degree
- Experience from the robot industry and/or industrial automation is an advantage
- Knowledge of programming and good understanding of software
- Ability to keep an overview of complex technical products
A resourceful self-starter who initiates work without specific instructions in a structured and independent approach. You see the importance of being thorough and have the ability to manage multiple projects/tasks simultaneously and efficiently
It would be great if you have some experience from the robotic industry. As an application supporter you will be working with a lot of different stakeholders, so you thrive on providing and delivering a high standard of service and support. Technical interest and understanding are required. Last but not least, you see challenges as an opportunity and demonstrate ownership and responsibility for assigned tasks and ensures that tasks are performed on time and at a high level.
ROEQ offers an exciting job with great professional challenges and the opportunity for you to influence the company and your own progression. We emphasize an informal and open work environment where you will have plenty of opportunities to share your ideas and contribute to making a difference.
ROEQ is a global leading manufacturer of mobile robotic equipment for AMR technology. We have a comprehensive portfolio, delivering standardized, safe, easy-to-use, reliable and flexible products and solutions that can handle multiple tasks and help businesses solve their logistic challenges.
The company was founded in 2017, where the founders saw a gap to fill when it comes to high quality and readiness to adopt AMR applications. ROEQ offers cart, rack, lifter and conveyor solutions for the MiR AMR technology.
Since its founding, ROEQ has been experiencing tremendous growth. The company is headquartered close to Odense, Denmark (aka. the Silicon Valley for robotics). To date, we serve more than 100 distributors in nearly 40 countries.
Expected start date: 1st of October 2021
Learn more at: www.roeq.dk.
Application and contact
If you find this position interesting, please send your application via Ledige job – ROEQ ApS | Jobindex. Interviews are held on an ongoing basis, and we therefore recommend that you apply as soon as possible. If you want to know more about this position, please contact HR & Office Coordinator, Joy Eilsø Hansen at [email protected]. All inquiries will be handled confidentially.
We offer an exciting job in a fast-paced and dynamic work environment, with great professional challenges and the opportunity for you to influence the company and your own progression. Informal and open work environment is important to us. Here you will have plenty of opportunities to share your ideas and contribute to making a difference.